Terms & Conditions

Data Protection

BETTER HOME PRODUCTS UK LTD takes the privacy of its website users very seriously. Your data (including name, address, telephone number, email address, credit card details) is only held by us until your order is fully processed. This data is then securely destroyed.

Security

When placing an order over the Internet your payment details are transmitted over a secure encrypted HTTPS network. Your credit card details are removed in entirety from our system following order processing.

Product Characteristics And Availability

We make every effort to have stock available for all products illustrated on this web site but products may be delayed or withdrawn at any time. If for any reason we are unable to deliver the products you require, we will automatically offer you the full value of any such product, and delivery charge if appropriate. Because of continuous product development, products supplied may differ slightly from those illustrated on our site. Should you not be satisfied with any substitute we may send you, we will provide a full refund, including delivery charge if appropriate, upon receipt of the returned goods. Colours illustrated are subject to the normal limitations of electronic presentation. External measurements and capacities quoted are accurate to manufacturer specifications and we bear no liability for any errors in dimensional descriptions.

We reserve the right to refuse an order. No order will be contractually binding until you have been notified of its acceptance.

Pricing & Payment

All prices are quoted in pounds sterling (GBP) and include VAT. Payment can be made at the time of ordering by Visa, MasterCard, Delta, Solo or Switch cards.

General

All web site design, text, graphics, their selection and arrangement and all software compilations, underlying code, software and all other material on this site are owned either by BETTER HOME PRODUCTS UK LTD or its content or technology providers. Permission is granted electronically to copy and print in hard copy sections of this site for the sole purpose of placing an order with us or using this site as a shopping resource. Any other use of this site or the material on it including reproduction for other purposes without our prior written consent is strictly prohibited.

Your use of the site and any purchase made from it will be governed by English law and will be deemed to have occurred in England. All communications relating to all transactions will be conducted in English.

We have taken every care in the preparation of the content of this site but to the extent permitted by law we disclaim all warranties, express or implied, as to the accuracy and completeness of the information contained in any of the materials on this site. We shall not be held liable to any person for any loss or damage they may suffer as a result of the use of this site, save as expressly set out herein. These exclusions and disclaimers shall be construed in accordance with English law. If any provision of any of them is held to be unenforceable or unlawful then that provision shall be deemed to be severable and shall not affect the validity and enforceability of the remaining provisions.